Frequently Asked Questions

Wild Thyme Answers Your Questions

  • We are a full-service, off-premise caterer which provides a variety of services including food, beverage, equipment, staff and more.

  • We work very closely with local, reputable rental companies and will assist you with your rental needs as appropriate to our services. Most of our menus include china and silver for the food stations, as well as water goblets for the dining tables. At The Wild Thyme Company we pride ourselves in assisting with all your event needs. Should you require additional rental coordination, our expert Event Coordinators are available to guide you through the process.

  • Overall, our pricing ranges on styles of service. Performance Stations: $125-$150 per guest, Formal Plated Experience: $125-150 per guest, Tablescape Buffet: $100-$125 per guest, Family Style: $150-$175 per guest.  The pricing is based on a five-hour event for 100 guests. Prices are subject to change based on customized menus and additional add-ons.

  • A lot of the venues we work with do not have kitchens. We specialize in creating satellite kitchens to make sure your food is fresh and finished on-site. Depending on the menu, we have most of our cooking equipment on hand and include it at no cost. Please note some events may require additional kitchen equipment rentals.

  • All menus are carefully reviewed to accommodate cooking limitations at the venue, volume and quantity, style of service, degree of difficulty and every other aspect of production. With a large focus on food quality and flavor, most all our food will be prepared onsite. We do however have a menu that we have designed specifically for events that can be done without a chef on-site.

  • Yes. Contact us for details. We also offer bar kits for simple beer and wine bars, as well as full bars. The bar kits will include all the mixers, garnishes, equipment, and ice specific to your bar needs. The beer, wine and spirits for the kits are provided by our clients. This keeps things simple for you and takes the shopping trip off your list leading up to your event.

  • Yes, we can accommodate all dietary restrictions as indicated prior to your event. This includes gluten-free, dairy-free, nut-free, vegan, vegetarian and paleo. We are constantly coming up with new menu items to accommodate the growing number of food allergy requests. We want all our guests to have an enjoyable food experience at our event.

  • Of course! We offer all the favorites like Mac ’n’ Cheese and Chicken Strips, but we are happy to customize the menu for your children’s tastes.

  • Once you feel comfortable with the vision and cost of your proposal, we welcome the opportunity to schedule a tasting. The menu that you will try at the tasting will be representative of the menu you have chosen. We offer tastings at a fee per person (with a maximum of four (4) people total in attendance, plus your sales manager). The tasting fee for two guests will be credited to your event balance when you move forward with a contract.

  • Yes. The staff hours specified in your proposal and contract are based on the planned number of guests and the duration of your event. If your guest count increases, staffing may also be increased to ensure our high level of service.

  • The Wild Thyme Company generally produces slight surpluses of food and beverages to ensure adequate portions for your guests. Food presented for service but not consumed remains property of The Wild Thyme Company. Due to concerns over food borne bacteria, state sanitary codes prohibit us from providing “doggie bags” or leftovers to Client or guests. The exception to that rule is if TWTC caters a function in Client’s home, providing that the food has been maintained in the safe zone (a state-mandated range of temperatures), TWTC can transfer the excess food directly to Client’s refrigerator. TWTC’s staff is instructed to maintain strict compliance with this policy.

  • Yes, we charge a 22% production fee. Our production fee contributes to the back-end costs that go into producing an event aside from the food itself, including but not limited to: tastings for large-scale events, client meetings, site visits, insurance certificates, gas, truck rentals, uniform costs, equipment & breakage costs, etc. This fee offsets all those operational costs to ensure our clients aren’t worrying about asking for help in these areas; we want to ensure that the planning process is as easy as possible once you have us on board!

  • You will never be surprised by any hidden costs, even when your contract is changed or revised. All costs for you are clearly outlined in each custom proposal and/or contract and no fees will be added without prior knowledge or consent.

  • Gratuity is not included in the cost of your event. Just as you would calculate it in a restaurant, your gratuity should reflect the level of service you’ve received. Please speak with your event manager if you have any further questions.

  • During the popular wedding season, some dates can become completely booked. Once you decide to work with The Wild Thyme Company, we recommend signing a contract as soon as possible to secure the date. You are welcome to make adjustments to the contract, until 15 business days before your event. 

  • We include cake cutting as a complimentary service to you with any staffed event. As a courtesy, we can provide the cake knife and server or we can use one you provide to us.

  • Your minimum guest guarantee is due fifteen (15) business days prior to your event date. From that day forward, you may only increase your guest count numbers up to five business days before the event.

  • Yes, we offer a couple different menu options to serve your vendors. We can even set them up separately from your main event.

  • The Wild Thyme Company takes pride in the ability to provide you with the absolute best services. If you feel that you did not receive your order to your satisfaction, please contact us at 858-527-0226 to speak with us about your experience within 7 days. Please provide us with your order number and full name. Due to the nature of the services provided, please allow 2-3 business days to process your request. We will do our best to be as accommodating as possible.